Privacy Policy

Shop The Frequency Awakening collects the information needed to fulfill your order: your name, shipping address, email address, and payment details. Payment details are handled directly by our payment processor and are never stored on our servers.

How we use and share it

We use your order information to produce and ship your items, to send order updates, and to provide customer support. We share the minimum information necessary with the partners that complete your order, and we do not sell your personal information to third parties:

• our print and fulfillment partner, which makes and ships your items;
• our payment processor, which handles your card payment;
• our email provider, which sends your order confirmation and shipping updates.

Your order may be printed and shipped from outside your country, so these partners may process your information in other countries.

Cookies and browser storage

We don't use advertising or analytics cookies, and we don't track you across other websites. The site stores a small amount of information in your own browser so that it works:

• the contents of your bag, so it is still there when you come back;
• whether you have already seen the welcome screen, and the progress of a checkout in progress, both cleared when you close the tab.

At checkout, your card details are entered into secure fields provided by our payment processor, which may use its own cookies to process the payment and prevent fraud.

How long we keep it

We keep order records for as long as needed for accounting, tax, and customer support purposes.

Your choices

To ask a question about your data, or to request a copy or deletion of information we hold about you, contact support@shopthefrequencyawakening.com. You can clear the information stored in your browser at any time from your browser settings.